Regional Manager - Montréal, Canada - J+A Cleaning Solutions Ltd .
Description
Job Summary:
As a member of the J+A management team, you will be responsible for a designated region of job sites contracted to J+A for service.
You will oversee the execution of duties and ensure all aspects of the client contract are being fulfilled, with an emphasis on health and safety & striving to exceed client expectations.
Key Responsibilities:
Functioning as a core member of the Operations team to assure adherence to service level agreements the Regional Manager will:
- Carry out structured site visits to inspect and ensure that specifications are met and customer expectations are positively managed
- Respond quickly and efficiently to all clients concerns and requests
- Coordinate with clients, management, contractors and employees to complete all necessary reports, inspections, and client requests
- Plan, organize and manage day to day operations
- Manage/track inventory and equipment
- Coordinate and execute event requests made by facility's managers
- Be responsible for sourcing, training and orienting of new employees
- Demonstrate the values of the company and lead by example at all times
- Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
- Review daily site evaluations/audits to ensure safety, security and service standards are being met
- Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility's issues efficiently
- Prepare and Maintain service schedules according to client needs
- Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
- Coordinate activities with other departments
- Communicate with operations Managers from various facilities
- Operate within the labour cost budget on a site by site basis
- Implement approved operational policies and procedures
- Generate new account leads, respond to sales enquiries
- Protect company and client assets from misuse and damage
- Address and report any safety or security issues to the director of Operations
- Handle and assist with emergency procedures accordingly and as required
- Perform other duties as assigned
Job Requirements:
- 3+ years of Management experience in operations of a Service related field
- Valid driver's license and own vehicle
- Excellent communication and strong interpersonal skills
- Bilingual (English and French) a must
- Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
- Strong computer skills and excellent knowledge of Microsoft Office Software
- Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
- Familiarity with cleaning/battery operated equipment
- Ability to work independently and as part of a team
- Effective attention to detail and a high degree of accuracy
- Must be able to handle confidential information in an ethical and professional manner
Job Types:
Full-time, Permanent
Salary:
$70,000.00-$80,000.00 per year
Benefits:
- Commuter benefits
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- On call
COVID-19 considerations:
PPE Provided
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing an able to pass a security background check?
Experience:
- Commercial cleaning: 3 years (preferred)
Language:
- English (required)
- French (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 75% (preferred)
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