Product Genius/delivery Specialist - Toronto, Canada - Parkview BMW
Description
Parkview BMW is looking for a Product Genius/Delivery Specialist who is a motivated self-starter to join our Sales TeamBenefits:
- Group Insurance/Profit Sharing Program after 3 months of employment
- Employee Lease Program
Responsibilities:
- Develop an indepth understanding of BMW vehicles, features, specifications, and technologies to communicate effectively to customers
- Conduct product demonstrations, including testdrives to showcase the features and benefits of BMW products
- Conduct vehicle delivery appointments during which you will hand over vehicles to customers; this includes explaining the vehicle's features, controls and technology
- Educate customers on the operation of essential vehicle functions, safety features, infotainment systems, and customized options
- Assist customers in completing necessary paperwork related to their vehicle purchase, including contracts and warranty information
- Address and answer any questions or concerns customers may have about their new BMW
- Maintain ongoing communication with customers after delivery to ensure satisfaction and address any postdelivery inquiries/issues
- Strive to create an exceptional customer experience and build strong relationships with customers to promote BMW loyalty
- Keep up to date with the latest BMW models, features, and technologies to provide accurate information to customers
- Maintain the delivery area in a neat and organized manner
Requirements:
- BMW product knowledge is an asset
- Excellent interpersonal and relationshipbuilding skills
- Excellent customer service skills
- Excellent organizational and prioritization skills, with attention to detail
- Valid Driver's License
- Computer skills: MS Office, Outlook, One-Eighty is an asset
- Previous automotive experience is preferred
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