Tsawaak Resort Supervisor - Tofino, Canada - Tla-o-qui-aht First Nations

Tla-o-qui-aht First Nations

Verified Company

Tofino, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Resort Supervisor Job Description Wage:
$23/hour
- _________________________

Title

Resort Supervisor

Reports To

Management of Tsawaak RV Resort & Campground

Summary

This is a hands-on working position. The Supervisor is expected to work independently, as a team
member, and step in during the absence of the Manager.

The Resort Supervisor is responsible for all activities, guests, staff, and development of Tsawaak
RV Resort & Campground. They will work closely with the Resort Manager to help develop
procedures and plans, manage staff and projects, ensure guest satisfaction is superior and other
tasks as deemed necessary and applicable by the Manager. This is a full-time, all-year position
with a great opportunity to build leadership skills and experience.

The Resort Supervisor will ensure operations of the resort in all aspects flow and run effortlessly.
They will be tasked and responsible for completing jobs such as maintenance, light
groundskeeping, customer service, light housekeeping, front desk/ administrative services, and
other resort functions and tasks.

Core Competencies

Strong initiative
Customer focus
Communicates effectively
Energy and stress management
Teamwork
Quality orientation
Problemsolving
Accountability and dependability
Equipment operation
Ethics and integrity
Manages conflict resolution
Leverages diversity and inclusiveness
Remains flexible under pressure
Fosters continuous improvement
Inspires change
Provides motivational support
Demonstrates awareness of interpersonal cues
Builds collaborative relationships
Inspires integrity and honesty
Focuses on the customer or guest
Relies on technical expertise
Acts decisively
Operate equipment safely, effectively, and appropriately
Basic mechanical, electrical, and plumbing skills, and experience
Ability to meet deadlines and proactively find solutions to problems
Housekeeping experience is an asset
Groundskeeping experience is an asset

Job Duties

Efficiently and safely operate machinery and tools while also completing basic

maintenance of such items

Responsibly collecting payments, entering, or editing reservations, greeting

customers, and selling/renting products

Maintaining all buildings and structures on site
Cleaning all buildings and structures and sites
Delegating tasks to other team members
Taking direction and working independently
Supervise and direct staff in daily routines
Work closely and report to the management team
Ensure guests are welcomed into the resort with enthusiasm
Work a flexible schedule when required including weekends and evenings
Effectively and decisively handle emergency situations
Prepare material, supply, and equipment requisitions
Supervise, coordinate and schedule activities of workers
Train staff in job duties, safety procedures, and company policies
Work with management to develop and continuously improve a profitable,

- efficient, and superior resort experience

Basic housekeeping and groundskeeping
Basic maintenance work and troubleshooting

Requirements

High School Diploma, G.E.D., or equivalent
2 years of working experience in a related field
Strong working knowledge of resort/campground operations
Ability to participate in continuous improvement processes
Good observation skills
Strong attention to detail
Ability to follow safe work procedures
Enjoy working outside (in all elements and conditions)
Moderate physical strength and stamina
Ability to create a good relationship with customers at the workplace or in other

- locations

Ability to multitask and establish priorities
Exhibit initiative, responsibility, flexibility, and leadership
Ability to work independently in a busy environment
Possess a valid driver's license
Able to create and present solutions to problems
Excellent time management skills
High level of sound and independent judgment and reasoning
Demonstrated ability to exercise necessary costcontrol measures
Able to deal with people sensitively, tactfully, diplomatically, and professionally at

- all times

First Aid Certificate is considered an asset
Proficient use of technology

Work Conditions season)

Physical ability to lift at least 50 LBS
Travel to site, and offsite locations may be required
Safety equipment will be required, (i.e., Steel toe boots, safety glasses, etc.)
Overtime as required
Hazards associated with the trades
Work both indoors and outdoors
Noisy with fumes depending on the equipment
Long hours
Prolonged standing, walking, lifting, squatting, and bending
May perform work in adverse weather conditions

Applications accepted unitl position filled.

Submit your resume and cover letter to:
Tsawaak RV Resort & Campground 1119 Pacific Rim Hwy. PO Box 245 Tofino, BC, V0R2Z0