Retail Supervisor - Vancouver, Canada - Vancouver Lawn Tennis & Badminton Club

Vancouver Lawn Tennis & Badminton Club Vancouver, Canada

1 week ago

Description

JOB SUMMARY:

Reporting to the Athletics Director, the Retail Supervisor is responsible for the day-to-day operations of our Sport Shop including purchasing products, merchandising, inventory control, assisting Members with court bookings, court monitoring, sales, and Member service/communications. The Sport Shop caters to all Members, including tennis, badminton, squash, aquatics, and fitness enthusiasts. This is a full-time position, working 9:30 a.m. to 6:00 pm Monday-Friday with flexibility required to work some weekends and holidays as needed. The successful candidate will be an organized self-starter who is comfortable working independently day-to-day but as part of a larger team. Employees do not have access to the sport facilities.

WAGE: $ $25.00 per hour plus sales commission.

RESPONSIBILTIES:

Managing the day-to-day operations of the shop including opening and closing procedures.
Answering Member questions about products and helping them select the best product for their needs.
Managing the ordering and organization of inventory according to Club policies
Placing orders, receiving items into inventory and performing end of month inventory counts.
Building and maintaining positive relationships with various suppliers.
Merchandising the shop.
Assisting with Shop communications including sales, specials, and promotions.
Planning special events with vendors as required.
Building a positive relationship with other Club Staff including supervising 2-4 part-time staff.
Assist in monitoring court usage and assisting Members with online court bookings.

QUALIFICATIONS:

Minimum 2 years' experience in retail environment, preferably in a supervisory role.
Minimum 2 years' customer service experience, preferably in a retail environment.
Post-secondary course work in business or sports management.
Proficiency with basic computer programs, including MS Office. Experience with JONAS software is an asset.
Knowledge or interest in tennis and other racquet sports is an asset.
Experience stringing tennis, badminton, and squash racquets is not required but is an asset.

At Vancouver Lawn, we offer a positive and friendly environment, competitive wages, employee recognition fund, employee meals and free parking.

If you are someone who has a passion for sports, people, and delivering outstanding service, we'd love to hear from you

We thank all applicants for their interest, however, only those shortlisted will be contacted for an interview.

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Retail Supervisor - Vancouver, Canada - Vancouver Lawn Tennis & Badminton Club

Description

retail store supervisor