Customer Service Representative - Barrie, Canada - Watson Building Supplies

Watson Building Supplies

Verified Company

Barrie, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RESPONSIBILITIES (Include but are not limited to the following)

Act as an ambassador of the company with all employees and customers
Maintain an emphasis on a safety culture, customer service, and efficiency as a top priorities
Work with other team members (dispatch, warehouse, and delivery) to ensure a high level of effectiveness
Assist with business development through phone sales contacting key or dormant accounts to promote products and services
Assist outside sales with job quoting and sales administration
Ad hoc reporting and tracking of sales activity
Customer service and communication in store sales and other
Store administration, inventory and maintenance
Invoices, accuracy, and cycling
Open document management of POs, SOs, Transfers, and Credits
Communicate issues and successes to appropriate superior(s) in a timely manner
Communicate all information and instructions respectfully
Follow all regulations and company policies and procedures
Other duties as assigned

Skills and Qualifications

Health and safety conscious
Ability to take direction and promote a team atmosphere at all times
University degree or diploma in business or equivalent experience and on the job training
Previous experience in building materials supply industry preferred
High degree of reading, writing, numeracy, and oral communication skills (speak, read, and write in English)
Pleasant phone manner
Ability to problem solve, prioritize, and manage multiple assignments
Strong computer skills and ability to use Excel (pivot tables and reports), Outlook, PowerPoint, and Word
High attention to detail
Ability to work under pressure and comfortable with tight deadlines and customer demands
Ability to cope with last minute changes
A positive attitude
Ability to work independently and as team
Physical requirements include
Sitting for long periods of time
Ability to lift and carry up to 20 lbs.
Climbing up and down stairs(houses and trucks)
Bending and standing with weight

Compensation
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Wages -
Competitive base base:

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Bonus:

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Benefits:

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Health Benefits

Company paid including drug coverage, dental, vision, disability, and life insurance

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Retirement savings
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Perks - **Employee recognition programs, company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more

Our Vision:
We will be the Premier distributor in every market we serve through embracing our unique Culture and professional humanity.

Our Mission:
We create opportunities, build significant relationships and deliver solutions.

Our Core Values

Our people have the independence and authority to make a difference.
We invest in relationships and every person is important.
Our highest priority is serving others.
We passionately pursue a safe work environment along with a relentless focus on operational excellence.
We believe you can never go wrong, doing the right thing.

**We are an equal opportunity employer.