IT Specialist - Toronto, Canada - KEV Group

KEV Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About KEV

KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools.

KEV's easy
- to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees and increasing the time teachers can spend on education. The company is based in Toronto, with offices in the US. KEV is a portfolio company of Serent Capital, a leading middle market private equity firm focused on high growth technology businesses.

Why Join KEV?

Work in an industry that benefits children, parents and schools
Do meaningful and purposedriven work, and make a real impact
Join a quickly growing organization with real opportunity for learning and growth
Passionate and accessible leadership team that cares about people, personally and professionally
Flexible work environment

Role Overview

As part of the Technology Operations group, the Information Technology Specialist is responsible for the effective operation of systems and services across the organization, focusing on corporate systems.

Duties include building, managing, monitoring, and upgrading all components of the company's IT systems, providing IT-related technical assistance for corporate end users, and updating and maintaining corporate IT documentation and processes.

Responsibilities:

Procuring, installing, configuring, monitoring, and maintaining computer hardware, network and software components
Assessing company's information systems, identifying gaps that need to be addressed
Troubleshooting hardware and software issues
Installing and upgrading antivirus software and security systems to ensure network security
Performing tests and evaluations on software and hardware
Responding in a timely manner to IT service requests, providing technical support to employees across the company, and documenting and offering information to users
Gathering and analyzing data to diagnose problems with computer systems
Maintaining hardware inventory and records of software licences
Onboarding/offboarding account for new or departing staff

Qualifications and Training:

Information Technology related qualification
Knowledge of computer hardware, mobile smartphones and printers
Working experience with O365 and other Microsoftbased software
Knowledge of networking fundamentals, DHCP, DNS, TCP/IP, Active Directory and VPN
Experience with phone systems is an asset
Strong verbal and written communication skills
Problemsolving and critical thinking skills
Attention to detail and ability to work under pressure
Ability to multitask and strong time management skills

We Offer:

Competitive salary
Comprehensive health and dental benefits
Professional development opportunities
Continuing Education
Hybrid work environment
Great colleagues and collaboration

This job description indicates the general nature and level of work expected.

It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent.

Incumbent may be asked to perform other duties as required.

KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process.

If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.

KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

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