Customer Service Representative - Hamilton, Canada - Blake Medical Group

Description

• Day shift 8:30am 5pm, Monday to Friday (8hour shifts)
• Must be able to work in a fastpaced environment, repetitive tasks, attention to detail, positive attitude.
• Expect to receive exposure and training in all aspects of the company (floater for front office/admin)
• MUST be able to speak, read and write in English

• Answering phones on a multiple line switchboard
• Helping our customers across Canada with any inquiries they may have
• Data Entry of incoming orders, sending order confirmations to customers and confirming product that requires more information.
• Letting the Supply Chain Manager know what custom products need to be ordered
• Learning and having knowledge of all products Blake Medical sells
• Fulfilling any requests made
• Maintain a clean and orderly work area
• Assisting other staff with various duties as required.
• Energetic, ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations.
• Collaborative and teamoriented
• English verbal, reading comprehension and writing skills.
• Dedicated to getting the job done while meeting established standards of quality, safety and client satisfaction.

• QuickBooks Enterprise Desktop
• Typing skill, 60 WPM
• Document use, numeracy, oral communication, working with others, continuous learning.
• Office 365 Applications (Microsoft, Word, Excel, PowerPoint, etc.)

• WHMIS 2015 certificate, First Aid, Worker Health and Safety in 4 Steps certification and any other Health and Safety certificates or certifications.

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• Vision care

• 8 hour shift
• Monday to Friday

• Overtime pay

• Computer skills: 5 years (preferred)
• QuickBooks: 1 year (preferred)