Unit Clerk - Toronto, Canada - West Park Healthcare Centre
Description
Job Status:
Permanent, Full-Time
- Reports To:
Manager, Respiratory Diagnostic and Evaluation Service, Respiratory/Tuberculosis Clinics & In-Patien
- Hours of Work (shifts):
Mon to Thurs (8am-4pm) & Fri (8am-12pm with flexibility required)
- Internal Posting Dates:
Apr 10-18, 2024
- Salary Range:
$ $26.14
- Employee Group:
SEIU Service
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Job Overview:The Unit Clerk position provides administrative support to nursing & clinical staff. This includes interacting with clients/patients and their families. The incumbent may cover the absences of unit clerks across the hospital on all nursing inpatient units and in the outpatient rehabilitation department.
Accountabilities:
- Provide clerk duties and assist/direct/redirect clients/patients (the clients may be inpatients and/or outpatients)
- Be a key communicator with clients, families, physicians, clinicians and other related departments and services to assist with the management of the patient's care.
- Distribute and pick up mail, photocopy, transport charts and information, and manage a high volume of incoming and outgoing telephone calls
- Develop and maintain manual and/or computerized systems for tracking information.
- Schedule and coordinate appointments and assessments for patients/clients and clinicians (including equipment, space availability and transportation as required). Distribute clinic agendas to all applicable parties in advance of a clinic.
- Maintain discharge reports/ records and file and pull client/patient charts
- Coordinate clients'/patients' appointments between different services to help create efficiency with the clients'/patients' WPHC visit/stay
- Schedule transportation for patients to appointments, home, or on excursions
- Respond to health records requests and reconcile client/patient visit data using appropriate software.
- Ensure the nursing unit/department/service is adequately stocked with supplies/resources and track utilization.
- Maintain clients'/patients' clinical records in accordance with centre policy.
- Transcribe physician orders and to enhance the efficiency of the management of the patient's care
- Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
- Compliance with the safety standards of the hospital and applicable legislation
- Identification and prevention of safety issues and problems
- Taking corrective action, where possible
- Attendance at safety meetings/training/updates in accordance with the Centre's standards
- Be available and flexible to attend work on short notice.
Key Qualifications:
- Minimum High school Diploma required and Completion of a medical terminology course
- Intermediate computer training and experience in MS Office Suite (Excel, Word, Outlook)
- Preferred Medical Office Assistant Diploma/Certificate
- Demonstrated ability to prioritize competing requests
- Understanding of medical terminology and good communication skills (written & verbal)
- Demonstrated ability to work in a fastpaced environment and multitask and ability to speak a second language
- Good interpersonal and adaptability skills to cope effectively with fastpaced deadlines and internal and external customer requests
- Ability to work as part of a team and Evidence of good performance history and attendance record
- Ability to work in a manner that exemplifies the core values of
West Park Healthcare Centre:
respecting people, striving for innovation, achieving excellence and demonstrating accountability.
- Preferred experience in ANSOS and MISYS software
At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand.
*****Join our team and help patients reclaim their lives at West Park Healthcare Centre
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