Collision Repair Advisor - Winnipeg, Canada - Vickar Autobody & Glass

Description

Vickar Autobody & Glass has an immediate opening for an experienced
Collision Repair Advisor who will greet all guests, maintain industry knowledge and professionalism in all transactions with customers and accurately process department documentation (work orders, MPI claims, customer info, etc).

• Greet customers promptly and professionally.
• Keep accurate files and records of customer information and services provided.
• Close out customer and internal repair orders in a timely manner.
• Schedule/reschedule customer appointments.
• Handle all customer interactions with patience and integrity, providing general business information, service options and repair updates, or directing them to other staff as needed.
• Ensure the Body Shop administration area is neat, clean, and free of open confidential customer information.
• Perform other administrative and customer service duties as assigned
  .

• Valid MB driver's license
• MPI or CDK system closeout experience a strong asset
• Body Shop or Service Department experience preferred
• Superior customer service, communications, interpersonal skills
• Organizational, multitasking and time management abilities for periods of high workload
• Reliable team player with strong work ethic, integrity and reliability

• Competitive wages
• Group benefits
• Healthy & respectful workplace
• Vickar Auto Group builds careers

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

• Day shift
• Monday to Friday

• MB driver's license (required)