Sales Team Manager - Vancouver, Canada - Eminence Organic Skin Care

Eminence Organic Skin Care

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Internally titled:
Outside Sales Manager

Location: 530 West Broadway, Vancouver BC, Canada

Core hours:
Monday to Friday from 8am - 4:30pm PST

We value collaboration, both in-person and remotely.

This position is classified as
Remote under our Hybrid Work Program Policy, where this position will work primarily from a home office with occasional in-person attendance.

Role Summary

As the Sales Team Manager, you will provide key sales & service to the Spas & Salons (Resellers/Spa Partners) in the United States and Canada where Eminence product is sold B2B through retail shelves and professional spa services.

You are responsible for driving optimal company-wide service and sales results in the United States and Canada through a Team of 4-7 Outside Sales Representatives (OSRs) who each run separate territories; each territory containing authorized Spa Partners.

As the Sales Team Manager, you will operate from the Vancouver Central Office and will work alongside 7 Sales Team Managers.

You are directly responsible for the performance of a team of Outside Sales Representatives located across Canada and the United States.

Responsibilities

Create annual sales forecasts for each territory of assigned Outside Sales Representatives (OSR) and lead quarterly reviews to ensure each territory's sales are achieving forecasted targets and key goals
Provide coaching and conduct periodic oneonone meetings in selected territories where sales are behind forecast
Discuss territory performance issues promptly with OSRs and supportively manage the performance improvement process
Ensure that the Eminence Loyalty Program and other sales tools are leveraged in each territory (with the assistance of the Sales & Loyalty Program Manager)
Visit a minimum of 45 OSRs per year in their territories and 12 industry tradeshows per year
Ensure that the New Accounts opened by OSRs are consistent with the Eminence brand
Manage the achievement of the monthly, quarterly, and annual targets for Existing Accounts and New Accounts in assigned Territories
Ensure that each Spa Partner situation has been handled professionally and punctually by the Outside Sales Team and follow up on escalated Spa Partner situations until resolved
Answer sales and service questions from Inside Sales Representatives and assist in forging the most effective partnership with their assigned OSR
Contribute actively to meetings relating to Sales Programs, Launches, Forecasting, and Sales Contests, and provide improvement ideas in the weekly Sales Leader meetings to provide the best support and service to our Outside Sales Team and our Spa Partners
Partner in the attraction and selection of new OSRs and assist OSRs to hire and train within their territory
Present & facilitate as needed at the Eminence Annual Business Conference to train OSRs in sales improvement techniques (July 1921, 2024)

Qualifications

Management of a Team of Outside Sales Representatives minimum 2 years
Experience as an Outside Sales Representative / Account Executive minimum 45 years
Sales Technique Training & Coaching to Sales Representatives minimum 2 years
Management of a commissioned Sales Team minimum 2 years
Experience as a commissioned Sales Representative minimum 2 years preferred
Background in the Esthetic or Health & Beauty industry preferred
Wholesale/B2B sales experience preferred
Retail sales and merchandising experience an asset
Superior leadership skills, sales coaching and training skills, and interpersonal skills
Excellent computer skills (especially MS Word, Excel, Outlook, and PowerPoint), and verbal and written communication skills

Total Rewards

Competitive salary, quarterly and annual bonuses based on individual and company goals
100% employerpaid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid timeoff options available from your first day, and product discounts

Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application
Please submit a resume with a cover letter.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas and beauty professionals.

For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education.

As a Certified B Corporation, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers and the community.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
EminenceCareers

JidPGQdoRf