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    Night Audit - Vancouver, Canada - Heritage Inn Hotel

    Heritage Inn Hotel
    Heritage Inn Hotel Vancouver, Canada

    3 weeks ago

    Default job background
    Description

    The Heritage Inn Hotel & Convention Centre in Brooks, Alberta is hiring

    **Please only apply if you are in the Brooks area.**

    What You Will Do:

    Answer and direct calls appropriately and efficiently

    Process and confirm room reservations

    Greet, register, and assign rooms to arriving guests

    Present statement of charges to departing guests and receive payment for services

    Perform daily reporting

    Answer enquiries regarding guest services and registration of guests by e-mail, telephone, or in-person

    Ensure work areas are stocked and equipment is kept functional and orderly at all times

    Responsible for the daily reconciliation of all online reservations

    We Are Looking For Someone Who:

    **Is able to work 11 pm to 7 am and on weekends**

    **Is 18 years old or older**

    Cares about their professional appearance and follows dress code and uniform standards

    Is able to work cooperatively with others

    Skill Requirements:

    Excellent written and oral communication skills

    Great organizational skills

    Proficient with telephone etiquette

    Must have the ability to handle and solve customer related concerns and report to a supervisor, as necessary

    Knowledge and Training:

    Knowledge of clerical and basic accounting procedures

    Aware of POS systems and basic computer operations

    Industry Experience:

    Previous experience in hospitality is an asset

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