Operations Coordinator - North York, Canada - JD Sports Canada

JD Sports Canada

Verified Company

North York, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department:
Operations

Location:
Toronto

Work Type:
Full-time, Permanent

The Team

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.

Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands.

With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture.

JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world's most authentic brands to the market.

Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
The Role
We are looking for an operations coordinator to administer all aspects of our company's daily operations.

The operations coordinator's responsibilities include providing operational support to business departments, managing inventory integrity, optimizing operational processes, overseeing process and quality management documentation, and liaising with external stakeholders.

Duties/Responsibilities:

Maintaining daytoday operations.
Supporting the operational requirements and resolving operational issues of the various business departments.
Optimizing operational processes and procedures to maximize efficiency while maintaining quality standards.
Assisting with the implementation of new processes and procedures.
Identifying ways to improve customer experiences.
Training of processes and procedures to existing and new employees.
Maintain inventory and record keeping integrity, follow up on required systems processing and investigation of discrepancies.
Interacting with customers and suppliers, answering questions, and resolving issues.
Assist in the reorganization of operational processes to align with business requirements.
Liaise with contracted agencies and external support departments for operational requirements.
Tracking and reporting on operational performance.
Maintaining policy and procedure documents.
Other duties as assigned.

Skills/Experience/Knowledge needed:

2+ years of experience as an operations coordinator or in a similar role, or an equivalent of applicable experience.
Ability to analyze and improve operational processes.
Strong people and organizational skills.
Able to manage competing priorities and expectations between business departments.
Excellent communication skills, both written and verbal.
Strong problemsolving and time management skills.
Detailoriented.
Experience with ecommerce, fulfilment, warehousing, or retail processes is an asset.

The Perks
To match our culture, focused on creativity, innovation and love for fashion, we offer our employees unique benefits such as product discounts, learning and development allowance & social events