Compensation Administrator - Mississauga, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Mississauga, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the opportunity?

The Compensation Administrator will provide day-to-day support to 3rd Party Supplier as it relates to the administration of compensation payments to include adherence to Service Level Agreements, audits, service escalation, Process and Procedure documentation.

What will you do?

Act as liaison to 3rd Party Vendors/Suppliers and internal RBCI partners to resolve complex service inquiries and provide training and support as needed
Research and resolve escalated service issues related to compensation payments and advisor/client maintenance
Manually calculate & process compensation adjustments required to support correction of payments, escalations, nonstandard agreements and government regulated payments
Create, manage and/or update spreadsheets utilized to support payments or tracking of manual adjustments and/or processes required to support management of business operation
Participate in the development, implementation, and maintenance (review) of processes and procedures
Complete quality or peer review of compensation calculations and/or payment files etc., as required

What will you need to succeed?

Must Have:

Excellent organizational skills and the ability to prioritize multiple tasks
Excellent communication skills (verbal/written)
Excellent mathematical, analytical skills
Advanced working knowledge and experience using Excel
Ability to quickly adapt to change
Ability to work well within a team in a complex matrix organization

Nice to Have

Bilingual (French/English preferred)
Compensation exposure/knowledge

Special Conditions

What's in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and highearning potential
All the tools, training, and team support you need to grow your career
Flexible work/life balance options
Sophisticated RBCI software tools to boost your productivity

Job Skills
Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880

FINANCIAL DR:

MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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