Receptionist - Ottawa, Canada - Minto Group

Minto Group

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Parkwood Hills (1343 Meadowlands Drive, Ottawa Ontario)

Build your future at Minto

Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time.

To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership.

We recognize this continues with great employees, like you, and would love for you to join us on our mission.

At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

Your offer will include:

Competitive salary
Annual bonus + benefits effective 1st day + RRSP matching plan + 3 weeks' vacation
Tuition reimbursement plans and professional development courses
Employee recognition platform - Be rewarded by your colleagues for your contributions
Flexible summer hours
Many exciting career opportunities

Your Role on our Team:

As the first point of contact on the property or via the telephone the Receptionist is responsible for greeting customers, suppliers and other visitors and responding in a polite, friendly and professional manner to all inquiries; providing information, addressing issues and concerns, or directing to the appropriate member of the property operations team those requests that he / she cannot resolve.

Your day will look like:

Ability to provide excellent customer service to all guest and residents
Responds to all resident related issues promptly and courteously in a professional manner, informing management and follow-up when needed
Maintains logbooks of activities, maintenance requests, problems, and key distribution, and escalates matters to the correct team member as required
Utilize a computerized maintenance management system and ensure all service notifications, orders and purchase requisitions are input into SAP in an accurate and timely manner
Coordinate access for Minto staff and contractors for occupied and vacant spaces as well as common areas; ensuring proper notice is given as required
Assist other members of staff with generating correspondence and notices, ordering supplies, general filing, and record management, and contacting residents directly by phone as required
Other duties within the scope, spirit, and purpose of the job, as requested by management.

We would like you to have:1 to 2 years of work experience in customer service is required.
Bilingualism is an asset
Knowledge of Yardi considered an asset
Demonstrates great listening skills and asks questions to clarify
Effective Communication skills
- listening, written and verbal
Collaborative and Team Player
Microsoft Office (Word, Excel, and PowerPoint), Outlook

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment.

We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities.

Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.