Family Support Worker - Ottawa, Canada - Inuuqatigiit Centre for Inuit Children, Youth and Families

Sophia Lee

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Sophia Lee

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Description

_Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.

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***Under the supervision of the Manager of Family Well-Being, the Family Support Worker plans and delivers community based programming, engages and supports parents and families using a holistic and family-centered approach and ensures safe spaces for clients in compliance with the current wise practices, relevant legislation and OICC policies and procedures.


KEY DUTIES AND RESPONSIBILITIES

  • Plan and implement effective outreach strategies to existing and prospective parents through ongoing communications with community, agencies and parents e.g. bulletin board, monthly calendars, newsletters, flyers, callarounds
  • Plan and deliver safe and culturally appropriate family/community events and activities on a regular basis based on needs and interests of families.
  • Identify and report on concerns and issues related to parental engagement to Manager of FWB.
  • Resolve issues that arise in delivery of parental engagement programming.
  • Plan and purchase supplies for parent/community programs and activities including food.
  • Provide transportation assistance to parents.
  • In collaboration with FWBp Manager, engage community members to support program implementation and uptake.
  • Plan and deliver communitybased programs and safe spaces based on the OICC FWB model
  • Provide individual support to clients who have experienced violence
  • Provide crisis intervention to families and individuals as needed including after hours' support, home visits and emergency food cards as required
  • Liaise with local CAS to advocate for culturally safe service
  • Liaise with service providers to ensure appropriate referrals, system navigation and advocacy.
  • Provide system navigation to clients.
  • Actively participate in case management meetings and required follow up
  • Engage clients in safety planning as needed.
  • Regularly participate in supervision meetings with the FWB Manager
  • Participate in CASO Circle of Care process when requested by parent
  • Facilitate genderbased peer support groups e.g. men's group, women's circle
  • Facilitate dropin programs for families.
  • Provide afterhours crisis support.
  • Facilitate support group for adoptive/foster families.
  • Participate in monthly case management meetings with CASO
  • Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols.
  • Refer parents/families to appropriate services as required and document the results of these referrals.
  • Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma.
  • Implement a team approach to planning community based programming and safe spaces e.g. land based family camp, monthly family activities, family drop in, youth drop in, CAS access visits
  • Provide information to the FWB Manager for the purpose of local program progress tracking and evaluation.
  • Adhere to the FWB mandate and workplan.
  • Other duties as required.

WORKING RELATIONSHIPS

  • Develop supportive and professional rapport with OICC staff.
  • Participate in conflict resolution when required.
  • Develop positive relationships with children/youth and parents at OICC.
  • Provide emotional support and encouragement to parents.
  • Act as a positive role model to promote professional values and ethics within OICC and to parents.
  • Assume leadership role for all aspects of parental engagement and support activities and services including emergency situations.
  • Demonstrate autonomy and initiative.
  • Communicate with parents on a regular basis i.e. letters, field trips, health bulletins, etc.
  • Foster strong community engagement in FWB programs, e.g. Elders, resource people
  • Liaise with other service providers, programs, and professionals in the community to facilitate referrals and maintain effective linkage and referral protocols.

WORKING CONDITIONS

  • Work regular and consistent weekly hours of work.
  • Work evenings and weekends to provide afterhours crisis support.
  • Required to work some evenings related to delivery of parent engagement activities.
  • Additional hours on occasion to meet deadlines and ensure delivery of highquality programs and services.

QUALIFICATIONS & REQUIREMENTS

  • Inuit descent preferred.
  • Postsecondary education in related field an asset
  • Minimum of one year of experience in:
  • supporting families or individuals, and
- working with Inuit communities, and
- working in a family-oriented program, and
- organizing and facilitating groups


SKILLS AND KNOWLEDGE

  • Fluency in

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