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    Concierge Manager - Toronto, ON, Canada - COMPASS GROUP CANADA

    COMPASS GROUP CANADA
    COMPASS GROUP CANADA Toronto, ON, Canada

    3 weeks ago

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    Description

    That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

    You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

    We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow.

    We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

    The Concierge & Bookings Manager is responsible to oversee all aspects of events, including set-up, food presentation, serving and cleanup while focusing on detail, quality presentation and the highest level of customer service.

    Supervise and coordinate activities of the banquet staff on a per shift basis, including scheduling, training, and ensuring proper work procedures and service standards
    Ensure staff training programs are implemented and measured regularly
    Establish and implement policies and procedures that ensure all company standards are met
    Take part in building weekly schedule and notifying staff for the following week's events
    Estimate, order and inspect supplies and inventory including bar supplies and beverages and ensure accuracy of all deliveries
    Adhere to and enforce inventory and labour control measures
    Conduct a daily pre-shift meeting to build rapport and ensure colleagues are well informed
    Able to perform each duty that would be assigned to all employees working in the area of primary focus, including servers, bartenders, bus persons, and associated supervisory personnel
    Minimum three years of cash, food and beverage service management required, preferably in a
    post-secondary education in Hospitality Management is an asset
    Computer proficiency with Microsoft Word and Excel
    A valid driver's license is required
    Must have current Food Safe Level 1 and Smart Serve certificates, as per provincial guidelines
    Available to work primarily nights and weekends, and occasionally holidays
    Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

    We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

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