Assistant Manager Member Service - Red Deer, Canada - Servus Credit Union

Servus Credit Union

Verified Company

Red Deer, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Closes:
July 21, 2023 end of day

Employment Status:
Full-Time Temporary (12-month contract)

# Of Positions: 1

Compensation:
$56,873 - $71,091

Additional Information:
This branch is open Monday - Saturday
Servus is growing We are currently looking for an
Assistant Manager Member Service at our
Taylor Plaza branch**.

Reporting to the Branch Manager, your primary goal is to lead and coach our Member Service Representatives so that they can identify our members needs and recommend, refer, or provide products and services that enhance their financial fitness.

More specifically, the scope of your responsibilities will include, but are not limited to:

Motivating and coaching employees to find opportunities to shape members financial fitness
Being proactive in pursuing new business opportunities
Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
Understanding and meeting the needs of our members by providing them with advice on appropriate products and services, and/or identifying opportunities to refer members to appropriate team members or external partners
Demonstrating an expert understanding of all branch security procedures

Requirements:

To qualify, you will need at least
4 years of retail banking experience and your high school diploma.

Although not required, the following education/certificates are valuable assets:

Previous leadership/supervisory experience
Postsecondary education in Finance (or related studies)

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential.

Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

- _Volunteer program that includes time off to support the initiatives you support_
- _Leaders who are passionate about developing their employees to grow their careers _
- _Learning & Development team who support career development through financial support of external courses and designations_
- _Annual Corporate fundraising events_

A supportive and engaging working environment
Benefits that lead the field
A total rewards strategy that includes recognition for a job well done
Learning options that support lifelong learning and careerbuilding opportunities
Opportunities and support for volunteering in local communities and abroad
Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees

Here are some of the benefits that our employees love:

Financial benefits available immediately (reduced Loan and Credit Card rates, etc)
Matched Retirement Savings program _(Servus matches what you contribute)_
Annual flexible spending account to purchase additional health or personal wellness items
More than Alberta standard vacation time to start and vacation purchase program for those years when you need more time off
Incentive pay program
Full package of health and wellness benefits

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we providewith a few additional perks

Next Steps

Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation_