Appointment Coordinator - North York, Canada - Pantos Logistics Canada Inc.

Pantos Logistics Canada Inc.

Verified Company

North York, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Summary

Job Summary

The Appointment booking coordinator reports to the facility's General Manager and plays a key role in managing the day-to-day appointment bookings for the business.

Responsibilities:

Answer calls and any questions customers might have in setting up appointments
Reschedule or cancel appointments as per direction provided
Update LGE TMS with accurate appointment information to provide visibility to all the teams
Execute and distribute reports.
Follow up with carriers for missed appointments or appointment changes
Escalate any appointments unable to be booked to Order Fulfillment team
Provide administrative support in completing all tasks assigned in a timely manner

Requirements:

13 years' experience in a customer service environment
Bilingualism in English and French is mandatory
Strong computer skills, specifically Microsoft Excel
Experience in a 3rd party logistics environment preferred
Excellent interpersonal skills
Must be a resourceful selfstarter
Team player skills with demonstrated abilities to interact well with all levels of associates
Strong written and verbal communication skills
Strong organizational skills
Works well under pressure

Submission Procedures

Should you be interested, conveniently submit both a) Resume and b) Cover letter via Indeed; please submit both documents. Fluency in both English & Korean is an asset.
Interview arrangements will be conducted on a first comefirst serve basis; we are looking to hire with the view of filling this position ASAP.

Job Types:
Full-time, Permanent

Benefits: