Partner Onboarding Specialist - Greater Toronto Area, Canada - KUBRA

KUBRA
KUBRA
Verified Company
Greater Toronto Area, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Overview:


KUBRA is looking for a Partner Onboarding Specialist to assist in shaping and supporting the growth of our strategic partners' development initiatives.

As the Partner Onboarding Coordinator, you will provide support during the Incubation and Onboarding of newly signed alliance partners as well as supporting the development and execution of intercompany documentation and processes (i.e., Integration guides, certification documents) between alliance partners and KUBRA departments.

You will support our Managers, Strategic with documentation and support for alliance onboarding along with the department's goals and missions.


What you get to do every day:

  • Provide support to successfully close, onboard and integrate new partners into the company's ecosystem.
  • Develop and maintain relationships with key partners, ensuring that both companies' needs and goals are understood and addressed.
  • Provide strategic guidance and support to internal teams to ensure that they have the necessary resources and information to effectively work with partners.
  • Identify areas of improvement and opportunities for growth, resulting in continuous enhancement of the partner program.
  • Understand and articulate KUBRA solutions and business value propositions to market partners. Aid Strategic Alliance Managers in creating the vision match, business case support for market partners to either resell, utilize, into integrate KUBRA's platform for go to market purposes.
  • Drive the development and execution of joint business plans with strategic partners, aligning key priorities and initiatives with overall company objectives and revenue goals.
  • Determine revenue targets for newly targeted partners and assist in developing journey mapping at the sales stage.
  • Conduct research and analysis to identify potential partners and assess their alignment with the company's strategic goals.
  • Collaborate with crossfunctional teams such as product development, marketing, and sales to ensure that partner solutions are integrated into the overall product roadmap and gotomarket strategy.
  • Develop and maintain strong relationships with external partners, acting as the primary point of contact while facilitating ongoing communication and collaboration.
  • Monitor partner performance and provide regular reporting on partner progress, identifying areas for improvement and recommending appropriate solutions or expansion of the partnership.
  • Participate in partner negotiations and contracts, ensuring all agreements are in line with the company's goals and objectives.
  • Attend industry events and conferences to network with potential partners.
  • Collaborate with Strategic Alliance Managers to develop and implement partner development plans, including identifying key milestones and metrics for success.
  • Help to prepare and deliver presentations to internal and external stakeholders, including executive leadership and partner organizations.
  • Support the development of business cases and financial models to evaluate potential partnerships and determine their potential impact on the company's revenue and growth.

What kind of person should you be?:

  • Highly motivated to achieve strategic objectives and targets.
  • Able to dive into the details where required and understand the nuances of alliance development and support.
  • Detail oriented with strong analytical skills with strong written & oral communication skills
  • Strong technology understanding
  • Able to work in a fastpaced, everchanging environment and learn quickly.
  • Expectation of participating and embracing review meetings, metrics, clear documentation of calls/follow up.
  • Strong documentation development skills (MS Office
  • PPTX, Word, Excel)
  • Able to travel up to 10% of the time.

What skills do you need?:

  • At least 3 years of relevant experience
  • Experience leading teams of lowerlevel managers/resources is a plus
  • Experience with alliance partners, partner/client onboarding and can show abilities to lead crossdepartmental collaboration on partner/client onboarding
  • Strong track record of supporting and or onboarding alliance partnerships
  • Relevant experience in a broadly based fintech environment with a strong preference for payments industry expertise or SAAS platform understanding
  • Experience in working with senior executives and/or partner/technical thirdparty resources.
  • Proven ability to work collaboratively with various internal and external stakeholders
  • Education required: University degree

What can you expect from us?:

  • Award-winning culture that fosters growth, diversity and inclusion for all
  • Paid day off for your birthday
  • Access to LinkedIn learning courses
  • Continued education with our education reimbursement program
  • Competitve benefits and performancebased bonus
  • Two paid days for volunteer opportunities
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and gov

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