E-commerce Youth Advisor - Kingston, Canada - KEYS Employment & Newcomer Services
Description
Opportunity Summary
The Canadian Digital Adoption Program (CDAP) allows small
E-commerce Youth Advisors will receive training from their service provider covering several topics:
- Understanding the Canada Digital Adoption Program in its entirety.
- Understanding the Kingston Economic Development Corporation, their corporate mission, and the different funding programs they offer
- Salesforce
- Promoting the Canada Digital Adoption Program to local small businesses through inperson outreach
- Learning the capabilities of several ecommerce solutions and related tools
- Developing communication skills
- Determining an individual business's needs and values
Eligibility Requirements:
- Individuals who have graduated from high school and are planning on pursuing a postsecondary education;
- Individuals currently pursuing postsecondary education; or,
- Individuals who have recently graduated from a postsecondary institution.
- Be a Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the _Immigration and Refugee Protection Act_*;
- Be legally entitled to work according to the relevant provincial / territorial legislation and regulations; and
- Have a valid Social Insurance Number at the start of employment
- Confirmation of level of schooling
Behavioural Competencies:
Applied Knowledge
Service Principles
- Time sensitive information
- Planning and organization
- Problem solving
- Thorough understanding of
- Knowledgeable in area of expertise
- Ability to work independently
- Seek guidance when unsure
- Excellent decisionmaking
- Productivity and accuracy
- Client confidentiality
- Effective and timely communication
- Effective listening to customer needs
- Advocacy
- Ability to Identify client's needs and encourage clients to meet goals
- Compassion and understanding of clients' needs
- Adherence to agency's mandate and values
Organizational Success
Professional Behaviour
- Commitment to personal development
- Problemsolving and decision
- Communication
- Teamwork
- Knowledge of CDAP stakeholders
- Encourages diversity
- Follow Policy and Procedure Guidelines
- Engage in best practices both internal and external to the agency
- Follow through on commitments
- Responsibility for one's actions
- Selfconfidence
- Integrity
- Ethics and values aligned with CDAP stakeholders
- Adheres to staff Code of Conduct
- Respect for self and others
- Positive, friendly attitude
- Establish positive network contacts
- Honesty / fairness
SERVICE / PROGRAM RESPONSIBILITIES /
OBJECTIVES:
CDAP
- Work collaboratively with both fellow E-Commerce Advisors as well as successful Canada Digital Adoption Program applicants to assist in the development and implementation of their proposed Canada Digital Adoption Program project.
- Complete documentation and reporting as required and outlined by Kingston Economic Development and the Canada Digital Adoption Program
This includes:
- Reviewing and validating business claims to ensure they align with the eligible expenses' guidelines.
- Updating all accounts on Salesforce.
- Logging outreaches, inquiries, and consultations on Salesforce.
- Support local small businesses in developing a plan/project that will assist their business in adopting new technology and improving their ecommerce.
This includes but is not limited to:
- Website SEO
- Website E-Commerce
- Website Design
- Loyalty Programs
- Back Office Solutions
- Advisory Services
- Cybersecurity
- Social Media and Marketing
- Participate in special projects that support Kingston notforprofit businesses in the creative industry.
- Participate in skills training offered through CDAP project partners. Develop industry specific marketable skills and experience to assist with future career development and decision making.
- Attend all meetings and training as required by all CDAP stakeholders, KEYS and Kingston Economic Development
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