E-commerce Youth Advisor - Kingston, Canada - KEYS Employment & Newcomer Services

Sophia Lee

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Sophia Lee

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Description

Opportunity Summary
The Canadian Digital Adoption Program (CDAP) allows small


E-commerce Youth Advisors will receive training from their service provider covering several topics:

  • Understanding the Canada Digital Adoption Program in its entirety.
  • Understanding the Kingston Economic Development Corporation, their corporate mission, and the different funding programs they offer
  • Salesforce
  • Promoting the Canada Digital Adoption Program to local small businesses through inperson outreach
  • Learning the capabilities of several ecommerce solutions and related tools
  • Developing communication skills
  • Determining an individual business's needs and values

Eligibility Requirements:


  • Individuals who have graduated from high school and are planning on pursuing a postsecondary education;
  • Individuals currently pursuing postsecondary education; or,
  • Individuals who have recently graduated from a postsecondary institution.
  • Be a Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the _Immigration and Refugee Protection Act_*;
  • Be legally entitled to work according to the relevant provincial / territorial legislation and regulations; and
  • Have a valid Social Insurance Number at the start of employment
  • Confirmation of level of schooling

Behavioural Competencies:


Applied Knowledge

Service Principles

  • Time sensitive information
  • Planning and organization
  • Problem solving
  • Thorough understanding of
duties/tasks

  • Knowledgeable in area of expertise
  • Ability to work independently
  • Seek guidance when unsure
  • Excellent decisionmaking
  • Productivity and accuracy
  • Client confidentiality
  • Effective and timely communication
  • Effective listening to customer needs
  • Advocacy
  • Ability to Identify client's needs and encourage clients to meet goals
  • Compassion and understanding of clients' needs
  • Adherence to agency's mandate and values

Organizational Success

Professional Behaviour

  • Commitment to personal development
  • Problemsolving and decision
- making

  • Communication
  • Teamwork
  • Knowledge of CDAP stakeholders
  • Encourages diversity
  • Follow Policy and Procedure Guidelines
  • Engage in best practices both internal and external to the agency
  • Follow through on commitments
  • Responsibility for one's actions
  • Selfconfidence
  • Integrity
  • Ethics and values aligned with CDAP stakeholders
  • Adheres to staff Code of Conduct
  • Respect for self and others
  • Positive, friendly attitude
  • Establish positive network contacts
  • Honesty / fairness

SERVICE / PROGRAM RESPONSIBILITIES /


OBJECTIVES:
CDAP


  • Work collaboratively with both fellow E-Commerce Advisors as well as successful Canada Digital Adoption Program applicants to assist in the development and implementation of their proposed Canada Digital Adoption Program project.
  • Complete documentation and reporting as required and outlined by Kingston Economic Development and the Canada Digital Adoption Program

This includes:

  • Reviewing and validating business claims to ensure they align with the eligible expenses' guidelines.
  • Updating all accounts on Salesforce.
  • Logging outreaches, inquiries, and consultations on Salesforce.
  • Support local small businesses in developing a plan/project that will assist their business in adopting new technology and improving their ecommerce.

This includes but is not limited to:

  • Website SEO
  • Website E-Commerce
  • Website Design
  • Loyalty Programs
  • Back Office Solutions
  • Advisory Services
  • Cybersecurity
  • Social Media and Marketing
  • Participate in special projects that support Kingston notforprofit businesses in the creative industry.
  • Participate in skills training offered through CDAP project partners. Develop industry specific marketable skills and experience to assist with future career development and decision making.
  • Attend all meetings and training as required by all CDAP stakeholders, KEYS and Kingston Economic Development
**Applications must be received by July 07, 2023

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