Parts Lead Hand - Cranbrook, Canada - Brandt

Brandt
Brandt
Verified Company
Cranbrook, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
Brandt is currently seeking a Parts Leadhand for our Cranbrook branch.


This position is responsible for overseeing the day-to-day operation of the parts department, and performs duties associated with the front counter and with maintaining parts inventory.

Duties & Responsibilities

  • Ensure parts shipping, receiving, and warehousing standards are met
  • Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
  • Ensure internal standards, policies, and reporting practices are met
  • Utilize 5S and Lean principles and practice sin organizing the parts area and related work
  • As required, address customer parts needs
  • Investigate problem orders, receiving and inventory issues
  • Ensure parts return processes are followed
  • Help coordinate the annual physical parts inventory
  • Check and sign off on transfers and run stock orders (In the Parts Manager's absence)
  • Oversee and coordinate shift scheduling
  • Document/deal with employee performance issues as required, and make recommendations to the Parts Manager regarding performance issues
  • Help ensure employee training requirements are met, and coach, mentor, and train employees in relevant practices and procedures as required
  • Create and maintain a safe work environment by ensuring that company and occupational health and safety standards are met
  • Comply with company human resources, expense and payroll policies, procedures, and practices, as well as general labour standards
  • Review Kronos timecards in the Parts Manager's absence

Required Skills:


  • Proven ability to organize work, set priorities, and achieve work related objectives and goals
  • Knowledge and skill in the operation of material handling equipment
  • Must be highly motivated, servicedriven, and possess a professional attitude
  • Strong customer service orientation and sound judgment when dealing with internal and external customers and employees
  • Strong problemsolving, organizational, analytical, and communication skills are required
Required Experience

  • 35 years' progressive work experience in parts operations, preferably in a medium to largesized operation
  • Journeyperson certification is considered an asset
  • 2+ years' supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development
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