Store Leader - Richmond, Canada - Kate Spade

Kate Spade

Verified Company

Richmond, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity.

Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more.

Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York's founding principles define a unique style synonymous with joy.

Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

The successful individual will leverage their proficiency in retail to

Client & Service Expert:

Development of business driving initiatives that build a repeat business or that attracts a new customer.
Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

Achieve financial success through improvement of measurable statistics that positively impact the store performance.
Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent followup and feedback.
Perform annual performance evaluations with quarterly review of employee goals.
Attend, on average, two annual company management meetings.

Building Brand Equity:

Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
Analyze and react to business trends regarding assortment, communicating sellthrough, stock levels, opportunities to increase sales.
Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.

Operational Excellence:

Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
Conduct regular store meetings to ensure accurate and consistent communication with employees.
Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
Oversee loss prevention policies and procedure to be 100% compliant.

The accomplished individual will possess...

Professional sales development and exceptional interpersonal skills
Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a teamenvironment
Proficient in windowsbased software such as excel, word and outlook

An outstanding professional will have...

Minimum 3 years management experience in luxury goods or a comparable retail environment
College degree preferred
Prior luxury goods experience preferred

Physical requirements

Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders

Our Competencies for All Employees

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottomline oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and valueadded in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outsid