Isam Support - Toronto, Canada - Virtusa
Description
Ability to install, configure, deploy, patch, implement, change, release, maintain, upgrade, migrate, administer and support the following technologies- IBM Tivoli Identity Manager(ITIM), IBM Tivoli Directory Server, IBM Tivoli Directory Integrator, IBM Tivoli Access Manager(TAM) basic knowledge on these
- Excellent Enhancements, Troubleshooting and Support Skills of ITIM, TAM, ISAM and its Inter dependent components(like IBM Tivoli Directory Server, IBM Tivoli Directory Integrator, IBM HTTP Server, WebSeal Server, Policy Server)
- Flexibility to work in shifts support
- Coordination with multiple stake holders / Third party Vendors for breakfix.
- Excellent listening skills & ability to communicate clearly and fluently in English
- Must be able to lead and participate in outage calls
- Create the Standard Operating Procedure and update the knowledge database documentation whenever required
- Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report.
Salary:
$90.00-$100.00 per hour
Benefits:
- Dental care
- Extended health care
- Relocation assistance
Schedule:
- 8 hour shift
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