Loyalty Assistant - Vancouver, Canada - Coast Hotels

Coast Hotels

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

Loyalty Assistant

The Part-time Loyalty Assistant will work approximately 20 hours per week, completing administrative duties associated with the Coast Rewards & gift card programs.

This role is responsible for the timely and accurate processing of Coast Rewards redemptions, as well as supporting communication on our company intranet regarding the Coast Rewards program.

Responsibilities:

Processes and fulfills Coast Rewards redemptions on a weekly basis, including:
Confirming applicability of redemptions
Drafting and sending communication to Coast Rewards members, using templates
Posts communications developed by the Loyalty Manager, as directed
Identifies opportunities for clarification on processes or updates to policies
Assists in the administrative functions of the Coast Hotels Meeting Planner program
Awarding points associated with meetings & events as part of the Meeting Planner program
Other administrative duties as required

Skills/Knowledge/Experience:

Secondary school diploma
Proficiency in Microsoft Office programs, particularly Excel and Word
Knowledge and experience in tourism or the hotel sector preferred
Familiarity with loyalty programs desired
Strong attention to detail
Strong grammar and spelling
Ability to take direction and complete tasks efficiently
Ability to problem solve and prioritize workload
Selfmotivated, team player with demonstrated organizational and interpersonal skills
Demonstrated ability to work in a fast paced, multifunctional team environment
Not content with the status quo; driven to create positive change and growth
Exemplifies Coast Hotels' core values and enjoys working in a culture of accountability

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST