Lead Server - Toronto, Canada - Eataly North America
Description
A Lead Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations.
Reports to the Restaurant Manager.- Greets guests and presents them with the menu
- Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
- Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
- Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
- Presents, opens and pours wine and beer when serving guests
- Assists table support team with stocking work stations, removing and resetting used dishes/silverware
- Assists with cash register at counterservice restaurants
- Performs other duties as required or assigned
Qualifications
- 2 + years of Resturant or Leadshership expirence
- High school diploma or equivalent preferred
- Knowledge of the sequence of service and dining room procedures
- Excellent communication skills
- Basic math skills
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information Benefits and Perks**- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim
for our guests to:
- EAT authentic Italian food at our restaurants, cafés and togo counters
- SHOP a selection of highquality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
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