Senior Claims Handler - Cambridge, ON, Canada - Intact

Description

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you're bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

At Intact Public Entities, we're ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program.

We help contribute to their success and that's something we're proud of. Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services. We are hiring a Senior Claims Advisor for Specialty Lines at Intact Public Entities located in Cambridge, Ontario

As a Senior Claims Advisor, you will have a big impact on handling a diverse range of claims, including casualty liability and property claims.

You will be relied upon for your strong technical expertise, your excellent communication skills and executing best practices to provide direction for settling and managing claims.

Direct legal counsel and independent adjusters on investigation and settlement of complex claims;
Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim;
Identify and assess serious injury/damage losses, and risk management issues and report them in a timely manner as per applicable reporting protocols;
Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management;
Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues;
Attend mediations, pre-trials and other litigation milestones with counsel as necessary;
Adhere to all internal Claims Best Practices.
10 + years of related experience with a strong emphasis on casualty liability claims handling and insurance litigation;
Actively taking or completion of CIP's, CRM and/or licensed in the legal profession
University degree or any combination of training and experience deemed relevant for the role
Experience handling municipal claims an asset;
Here is some of what you can expect as a permanent member of our team:
we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
An annual wellness account that promotes an active and healthy lifestyle
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.