Specialist, Web Communications - Vancouver, Canada - PHSA

PHSA

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Specialist, Web Communications
PHSA Corporate

Vancouver, BC

About our team

We are a valued team of storytellers who are a driving force in creating the best possible experience for our patients.

Our communications specialists are integral to our organization. You will work alongside health care providers and research leaders known around the world for treatment, innovation and care. Being a trusted advisor regarding highly complex issues and projects will keep you busy.

About you
We are looking for a team member who will be:

A savvy member of a large, complex organization
skilled in working in a matrix environment, collaborative in building relationships, and smart in knowing how to prioritize competing interests and requests.
A selfstarter who takes initiative to creatively identify and execute opportunities and recommend effective action, versus awaiting direction.
A supportive "team player" who views their role as helping and enabling their colleagues' success, as much as securing support for their own. No lone wolves.
An effective storyteller who can put our best foot forward.

Role Summary

Reporting to the Manager, Web Strategy, the Specialist, Web Communications is responsible for coordinating website content updates, training and supporting web editors to ensure overall quality across websites, and contributing to website planning and development.

The Specialist identifies user needs, provides web content support, liaises with technology teams regarding online requirements and issues, and monitors and evaluates online content and usage.

What you'll do

Ensures overall quality, consistency and effectiveness of PHSA websites by liaising with team members to review, write and update web content.
Provides training and ongoing coaching to website authors and editors.
Liaises with stakeholders, both internal and external, to develop a broad understanding of important issues, challenges and opportunities related to website management and online engagement.
Monitors and reviews web analytics (using Google Analytics and Siteimprove): analytics set up, reporting, sharing insights, and identifying opportunities for improvement.
Provides general communication, training and technical support as required.

What you bring

Qualifications:

Bachelor degree.
Postsecondary training in Communications, Public Relations or Website design and content.
Minimum five years of experience in a web or online media role.
Experience with web development and design
Strong technical knowledge of SharePoint 2013 (or later) including familiarity with web part functionality, list design, app creation and search queries.
Proven writing skills sample web content and other materials required
Ability to write a communications plan sample required.
Proficiency in social media, including content posting and distribution.
Proficient with Google Analytics and expertise with data analysis and interpretation.
Experienced with Siteimprove to evaluate and improve website content
Excellent interpersonal and communications skills (verbal and written); excellent problem solving and decision making skills; the ability to work independently and as part of a team; and have good organization and time management skills to meet multiple deadlines.

Skills & Knowledge

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
The ability to handle highly confidential and sensitive issues with tact and diplomacy.
Experience in proactive public relations, and identifying and executing story opportunities.
Experience with social media analytics and strategy, including Hootsuite.
Skills in mobile video editing.

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remot