Operations Manager - North York, Canada - COUNSELTRON LTD
2 weeks ago
Description
COUNSELTRON is an importer of Kitchenware, Cookware, Storage, and Health & Wellness products since 1984 based in the Victoria Park/Steeles Area.
Job Description IN OFFICE ONLY
Responsibilities:
- Work with office staff in operations to provide impeccable customer service to Counseltron customers. Strong verbal and written skills.
- Ensure accurate and timely entry of customer orders into Adagio system with other staff.
- Resolve customer queries regarding product/pricing information, ship dates/ pick up information, returned merchandise, stock availability
- Proven competence in investigating, addressing and resolving client issues in a timely manner
- Manage new customer setup and maintenance
- Monitor, manage and track credit limit and exposure
- Coordinate with Logistics to have all orders sent on time.
- Work with staff for the collection and recovery of delinquent customer accounts
- Work with Operations to provide a smooth flow of Orders and Invoicing
- Ability to perform account reconciliations
- Process daily deposits and credit card payments
- Assist in month end reconciliations to general ledger bank account entries
Responsibilities and Duties
- Excellent analytical and problemsolving skills working independently
- Strong proficiency with MS Office
- A team player with proven ability to work in a fastpaced environment
- Highly organized and detail oriented
Qualification Requirements:
- Strong computer skills and proficient in MS Office, Office 365, Excel, Word software, and webbased credit reporting platforms
- Strong knowledge of Excel required to perform your work and team
- Minimum 3 years experience in a similar position
- Fluent in English, spoken and written, knowledge of French would be an asset
- Previous experience in a multicompany environment is an asset
Salary:
$67,500.00-$80,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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