Digital Coordinator - Mississauga, Canada - City of Mississauga

City of Mississauga

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 24761

Vacancy Type:
Temporary

Contract Duration: 2 years

Number of Positions: 1

Closing Date: 03/11/2024

Job Summary:

The City of Mississauga has an opportunity for a Digital Coordinator to join our Digital Team.

Reporting to the Supervisor of Web Content and Operations in the Digital Strategy and Experience team, the successful applicant will work collaboratively to create, edit, and publish user-focused content to the City's official website.

You will help maintain user experience guidelines and accessibility standards and help City staff meet the needs of residents by providing advice and creative solutions.

This is not a marketing-focused position.

About the Team

About You

As a Digital Coordinator you are a motivated team player who has a passion for web content. You are detail-oriented and organized with diverse skills that can be applied to improving web content.

Duties and Responsibilities:

You'll need to:
Collaborate with team members to coordinate the activation of new online content, and schedule removal of old pages
Organize and publish online content, and maintain corporate standards and procedures related to web writing, content management, and style guides
Circulate content for approval, and ensure it adheres to standards
Create analytics reports and analyze user data as required to assist in customercentric decision making, and measuring web content performance
Support digital staff in user testing for content and layout to recommend ongoing user experience improvements
Assist in collecting and defining requirements for digital products based on user feedback
Collect and provide data and analytics to help address quality content and user experience
Create and adhere to work back schedules, coordinate stakeholder meetings, create accurate agendas and minutes for key meetings
Liaise with internal and external resources for content scheduling, approvals, copy and graphical assets, product requests, edits, translations, etc.
Support digital publisher training and the development of standard operating procedures
Perform other duties as assigned

Skills and Qualifications:

University degree or diploma in digital communications related education plus two years related experience is required
Excellent interpersonal and communication skills, both written and verbal
Excellent writing skills with demonstrated knowledge of standards to optimize content for target audiences, accessibility, search, and web standards
Portfolio of work that demonstrates your passion and ability to design and write great content for the web in plain English
Ability to work and adapt in a fast paced environment with a demonstrated ability to accomplish multiple tasks and meet deadlines
Strong ability to organize and condense complex topics into simplified language
Strong experience using WordPress
Use of Microsoft Office suite of products including Word, Excel, and Outlook
Demonstrated experience with digital publishing tools including content management systems and Microsoft SharePoint
Basic knowledge of HTML as it related to content structure.

We also would like you to have:

Understanding of information architecture and user experience testing
Experience gathering and analyzing website metrics
Some hands on frontend web experience, with a focus on userexperience design
Understanding of web accessibility requirements

Hourly Rate/Salary:
$ $48.17 (Based on salary grade D $ 65,753 - $ 87,671)
Hours of Work: 35 per week

Work Location:
Civic Centre

Organization Unit:
CMO/Website Operations

Department/Division/Section:
CMO/City Manager's Office, CMO/Strategic Communications&Initiatives, Digital Strategy & Experience

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve.

Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City's commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.