Field Service Technician - Richmond, Canada - Canon Canada
Description
Field Service Technician - Trainee
- Do you like working with your hands?
- Are you mechanically inclined?
- Do you want to learn a trade?
The Field Service Technician Trainee is a great opportunity for someone who wants to start a career in the mechanical field.
As a Field Service Technician Trainee, you will be providing great customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.
Key Responsibilities:
- Install, configure, repair and maintain Singlefunction / Multifunctional and company products and systems at customer sites.
- Performing equipment service on a required basis within specific time parameters.
- Responding to customer calls in a prompt and efficient manner.
- Completing preventative maintenance according to regular schedules.
- Maintaining all Company tools and materials, including an accurate inventory of parts.
- Communicating with the Supervisor regularly on all aspects of service.
- Completing required service and equipment performance reports as required.
- Comply with established operational standards.
To Succeed, You Will Need:
- Mechanical aptitude.
- Experience with network connectivity is an asset.
- Post secondary technical/technologist course in electronics preferred.
- Customer Service aptitude.
- Excellent time management and communication skills.
- CompTIA A+ and Network+ Certification is an asset.
- Ability to work efficiently with mínimal supervision.
- Possess a valid driver's license and reliable transportation required.
Why Join?
REMOTE WORK
- This position offers a Virtual work schedule. You will be
100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs).
BENEFITS
- Comprehensive health coverage plan that includes medical, dental, and vision.
- Life insurance, disability, and wellness programs.
- Vacation, Paid Personal Time, and Sick days.
- Matching RRSP contribution & Profit Sharing Program.
- Tuition Assistance Program for professional continuing education.
- Discounts on Canon products, retailers, memberships, and more
EMPLOYEE PERKS
- Employee referral program.
- Inspire Program, online peertopeer recognition for redeemable points on hundreds of products.
- Community involvement.
COVID-19 SAFETY PRECAUTIONS
- Canon is committed to the health and safety of our employees, customers and communities.
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