Patient Services Associate - Mississauga, Canada - McKesson Canada

McKesson Canada

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Responsibilities

Providing crosscoverage administrative support to all areas within the PSP programs (including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports[daily, weekly, ], data cleanup, meetings, maintenance of filing system, and general office/administrative duties as well).
Ensuring complete and highquality data entry into our database systems
Executing other adhoc administrative duties, as they are assigned
Resolving routine questions and problems
Processing work, prioritizing tasks, organizing, and planning to meet objectives promptly and efficiently.
Following standard procedures to accomplish assigned tasks
Perform patient registration activities, according to program protocols and applicable departmental policies and procedures.
Review, analyze, and validate information provided by patients and HCPs for accuracy and completeness to ensure initiation of services.
Follow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to HCPs and patients.
Process data entry activities of pertinent information received at different points of contact during the delivery of program services.
Participate in reimbursement or other programrelated research activities, as assigned by Departmental Supervisor and/or Team Lead
Receive, record, and report Adverse Events, as per program working instructions
Participate and assist in departmental continuous improvement activities related to process, quality,
Participate in the execution and documentation of test plans.
Participate in the development of reports and tools for identifying signals that will flag misunderstanding, misconduct, fraud, or other outofprotocol program participantrelated incidents.
Maintain program data accuracy through review of program documentation for completeness and consistency.

Minimum Requirements:

01 years of experience. May have

- vocational qualification

Additional Skills:

Background in Life Sciences, Communication, or a related field is not required but is considered an asset.
Proficiency in computer software technology (e.g. Microsoft Office, Salesforce, or other CRMs)
Knowledge or background in medical terminology, health care environment, reimbursement landscape, therapeutic, productrelated knowledge, and administration would be considered an asset.
Experience in an administrative role
Experience in customer service. Bonus if the experience is within health care
Bilingualism is an asset

CAREER LEVEL:
B1

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.

That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being.

Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.

For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position
$31,700 - $52,800

McKesson is an Equal Opportunity employer.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links.

While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

**Join us at McKesson