Customer Service Representative - Mississauga, Canada - Ivex Canada Inc

Ivex Canada Inc
Ivex Canada Inc
Verified Company
Mississauga, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description

RESPONSIBILITIES:


The Customer Service Representative is responsible for ensuring the accuracy of the customer's needs and satisfaction, from the entry of the order to the delivery.


DETAILED TASKS (not limited to):


  • Ensure excellence to our customers;
  • Receive orders and open customer files;
  • Customer support;
  • Track orders with customers and supervisors;
  • Coordinating with the operations team the orders received and responsible for shipments on time;
  • Check delivery vouchers and billing on price accuracy;
  • Keep updates to various reports and records, such as specifications, production records, notices of changes, noncompliance, etc.;
  • Tracking product inventories for customers;
  • Entering data;
  • Various accountingrelated tasks, such as invoicing, codifications, payable, receivable, etc.;
  • Supports to superiors according to the administrative structure;
  • All other related tasks.

Job Types:
Full-time, Permanent


Salary:
$45,000.00-$50,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
port du masque, distanciation, nettoyage


Experience:


  • CSR: 3 years (preferred)

Work Location:
In person
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