Customer Service Adviser - St. Catharines, Canada - Glen-Merritt Collision Ltd
Description
Education:
Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Perform general office duties
- Receive payments
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Handeye coordination
- Physically demanding
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
Screening questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 42.5 hours per week
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