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Richmond Hill

    Unit Controller - Richmond Hill, ON, Canada - CAA Club Group

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    Full time
    Description

    Our P&C Insurance Company offers a professional environment striving for the ultimate customer experience. As Canada's largest automobile association, we are dedicated to keeping our Members safe - whether on the road, at home, or abroad.

    Life at CAA Club Group is fast-paced, performance-driven, and fulfilling. We prioritize our Associates' career growth and professional development, regularly acknowledging their achievements and exceptional results. CAA Club Group (CCG) is renowned for delivering top-notch emergency roadside assistance to our motoring Members and non-Members.

    Key Responsibilities:

    • Lead, manage, and develop the Auto Damage Appraisal Unit to maximize performance potential by implementing unit-wide training aligned with individual developmental goals
    • Oversee and support Mitchell Estimatics, address Mitchell issues continuously, and efficiently drive change management
    • Coordinate with PD Unit Managers to ensure compliance with procedures and offer ongoing support to the PD Team
    • Conduct quality and administrative file audits, document findings, and proactively report concerns to upper management

    Requirements:
    • Post-secondary education combined with relevant experience in automotive collision repair or automotive mechanical repair
    • Preferred qualifications include Class A Motor Vehicle Technician or apprentice, Class B Body Repair Technician or apprentice, Certification in Motive Power Technology, or Basic Estimating Course
    • Advanced technical knowledge of vehicle damage analysis
    • Progressive experience in training, mentoring, and coaching employees

    Benefits:
    • Flexible benefit plan
    • Defined Contribution Pension

    Equal Opportunities:

    At CAA CCG, we prioritize Member safety, including the well-being of our Associates. We are an equal opportunity employer, committed to providing employment accommodation as per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). CAA CCG will support job applicants with disabilities throughout the recruitment process.



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