Program Manager - Calgary, Canada - WestJet

WestJet

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us and love where you're going.

Remote Work:

This is a hybrid position; you will be required to work at the WestJet Campus in Calgary approximately 3-5 days / week

Driven by a strong sense of initiative, the Program Manager will complete an initial review of the current state, make recommendations to improve WestJet's experience, and facilitate change.

This individual is independent yet collaborative, has a high degree of resilience and perseverance, and have a proven track record of building programs that deliver results.

Key deliverables include:

Account review industry classifications, experience ratings, rates and premiums, surplus and penalties. Includes creating and fostering effective relationships with our AMs at each provincial board;
Claim review appeals, disputes, cost relief, best practice. Includes providing SME guidance on complex or contentious claims;
Enroll key stakeholders in absenteeism and disability management strategies;
Reporting gather and analyze data, create reports and presentations, inform stakeholders, make recommendations for improvements and targets. Including feedback/ insights to OSH;
Educate internal stakeholders, create content, facilitate learning, implement program/practice changes. Keep apprised of legislative changes to educate internally and inform changes to practices;
Leverage existing technology to ensure data integrity to support measurable metrics and reporting needs;
Initiate, maintain, and leverage key stakeholder relationships to facilitate sound and supported business partnering with mutual accountabilities for program delivery.

Experience and qualifications:

15+ years of experience of WCB claims' experience, including Indepth knowledge of WCB legislation, policies, and practices (multiple provinces) related to both disability and account management;
Knowledge of Canada Labour Code, Human Rights Act, and PIPEDA;
Exceptional communication and presentation skills;
Intermediate knowledge of Microsoft Word, Outlook, Excel, and PowerPoint;
Organizational and time management skills with proven ability to multitask;
Ability to work in a team environment with a strong customer focus;
Knowledge and experience in the areas of human resources, leadership effectiveness, disability management, occupational health and safety, and rehabilitation;
Awareness and understanding of employee relations issues relevant to health and wellness, workplace safety and disability management.

The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package.

On top of that, we offer:

A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do.

As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk.

All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion
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