Dispatcher/customer Service - Concord, Canada - MedicVan Patient Transfer Services Inc.

MedicVan Patient Transfer Services Inc.

Verified Company

Concord, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.

Position:
Full time & Part Time Dispatcher

Qualifications and skills required:

High school graduation
Excellent verbal and written English
Kind, friendly, accommodating, willing to help personality
Excellent customer service experience and communication skills
Professional telephone manner
Ability to multitask
Good organization and time management skill
Stress management skill and ability to work under pressure
Knowledge of Mc Office, Excel and Outlook
Knowledge of the city of Toronto and the GTA
Knowledge of internet use, Google Map use
Dispatching experience in trucking, taxi or similar industry would be preferred
Experience in Logistics would be preferred
Some medical background would be preferred

Duties and Responsibilities:

Answering multiple phone calls
Schedule bookings and forward information to crew members
Ensure crews are on scheduled time
Communicate with clients, hospitals and other health care facilities in a timely and professional manner
Follow up calls with existing client
Prepare paperwork for crews
Scheduling crews
Other office and clerical duties as needed