Summer Student - Thunder Bay, Canada - Synergy North

Synergy North

Verified Company

Thunder Bay, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

STUDENT OPPORTUNITY 2024

CUSTOMER SERVICE CLERK

Up to 2 positions located in Thunder Bay

- ***
QUALIFICATIONS:

Enrolled in a post
secondary program and returning as a full
time student in the fall of Knowledge of Windows and Microsoft Office software.
Must be selfmotivated and a quick learner.
Able to work in a team environment.

PREFERRED QUALIFICATIONS:

Experience in data entry and frontline customer service an asset.
Organizational and/or prioritization skills.
Excellent interpersonal/communication skills.
Knowledge of Windows operating systems.

GENERAL DUTIES:

Answer, in person, on the phone or in writing, enquiries from customers.
Analyze consumption to determine account security deposits and process cash and debit payments.
Responsible for the collection of outstanding customer accounts including drafting customer payment

- arrangements.

Dealing with and/or resolving all customer billing and consumption inquiries and/or concerns.
Providing customers with information on, and the promotion of, energy conservation programs, electricity

consumption, market trends, smart metering, provincial Time of Use pricing, payment plan options and the role
of retailers in the market.

Perform other related duties as assigned.

**HOURLY RATE: $20.00

Cover Letter & Resume
Completed SYNERGY NORTH "School Verification of Enrolment Form"

Verification Form provided by your post-secondary institution.

condition of employment. Information to complete will be provided at the time an offer of employment is
made.