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- Initiate and maintain scheduled contact with assigned Customers at multiple contact levels
- Analysis of Customer needs & activity using more complex sales/service solutions and service agreements.
- Target & secure strategic international business.
- Facilitate annual, or as needed, rate increases.
- Achieve established sales targets.
- Identify & secure automated shipping system opportunities at customer sites. Develop,present & negotiate proposals/quotes.
- Ensure appropriate width & depth of relationship within customer organization.
- Maintain comprehensive customer profiles.
- Act as the liaison between customer and company resources. Engage appropriate personnel as required.
- Update management on competitive activity.
- Complete sales reports for Management
- Achieve established sales revenue and shipment targets.
- Customer margins, volumes and suppressions managed in compliance with Company standards.
- Meet pre-established performance standards
- 2-4 years of B2B sales experience with a proven track record of success
- Demonstrated ability to infiltrate senior customer levels and represent value.
- Excellent interpersonal communication & probing skills, high aptitude and initiative for follow-up.
- Customer service orientation.
- Strong business, courier and/or supply chain management knowledge.
- Knowledge of technology applications in business
- Demonstrated drive, persistence & initiative.
- Strong neogtiation and presentation skills
- Implemented measurements & strategies to attain goals
Account Representative - Halifax, Canada - DHL
Description
What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment - to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive salaries, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
DUTIES AND RESPONSIBILITIES:
REQUIRED SKILLS AND KNOWLEDGE:
EDUCATION AND EXPERIENCE: