Operations Manager, Hospitality and Catering - Toronto, Canada - Compass Group

Compass Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You might not know our name, but you know where we are.

That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow.

Join us now and point your career forward

Job Summary:

As an
Operations Manager, you will be responsible for providing overall planning, direction and control to assigned food service units.

You will achieve operational and financial goals. You will provide guidance and motivation to subordinate unit managers, as well as ensure effective customer/client rapport is maintained.

Now, if you were to come on board as one of our
Operations Managers, we'd ask you to do the following for us:

Conduct operational audits of Catering unit and design improvements to optimize financial operational performance and productivity.
Audit unit to ensure conformance with the client regarding the implementation of standard operating procedures
Ensure adherence to company sponsored retailing and purchasing programs.
Observe meal services: evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions.
Identify training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of associates.
Provide direction and support to Food Service Managers, for catering from multiple avenues, to maximize client and customer satisfaction.
Ensure a great culinary focused offer in the unit

Think you have what it takes to be our next
Operations Manager? We're committed to hiring the best talent for the role.

Here's how we'll know you'll be successful in the role.

Postsecondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment.
Food safe certified.
Proven financial management skills including ability to control product and labour costs.
Strong motivator, mentor and leader.
Very detailoriented individual and a strong team player.
Superior client relationship skills.
Excellent communication skills (written and verbal).
Can accommodate a flexible work schedule
Knowledgeable in Microsoft Office.