Dispatcher/customer Service - Springfield, Canada - L. Hansen's Forwarding

L. Hansen's Forwarding
L. Hansen's Forwarding
Verified Company
Springfield, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Excellent benefits package available to Full Time employee's after completing probationary period and opportunity for advancement


Join us:

Hansen's is a continually expanding company with 40 years in business and is seeking an individual to take on a variety of responsibilities and tasks as a
Customer Service Representative /Dispatcher in
Winnipeg, Manitoba


We are a proudly Canadian family owned and operated business and specialize in the shipping, receiving, and storage of new and used automobiles.

Come and join the Hansen's team


Excellent benefits package available to Full Time employee's after completing probationary period and opportunity for advancement. Join us

  • Benefits (Health, Dental, Vision)
  • Group RRSP
  • Wellness Program
  • Profit Share Program
  • Employee Quarterly 50/50 Charity & Bonus Draws

Job Duties

  • Core working hours at 8 am to 4.30 pm with some afterhours responsibilities depending on business needs
  • Assist existing and potential customers in providing quotes, orders and necessary follow ups.
  • Precall orders, update the order and documenting entry of notes.
  • Office filing
  • Provide inspection reports to our claims department when requested.
  • Daily dispatch of trucks throughout Saskatchewan and Manitoba.
  • Daily review of loads.
  • Communication with fellow staff members, drivers, customers, Fleet Dept, and other offices.
  • Open and frequent communication link with customer service group.
  • Monitoring on time services.
  • Providing reports to OEMs.
  • Assist drivers with company handheld and printer issues in collaboration with our information technology department.

Education & Experience:


  • Completion of high school certificate.
years of experience in customer service.
experience in prior dispatch position dealing with vehicle transportation would be a strong asset.

  • Knowledge of Manitoba / Saskatchewan / Canadian geography.
  • Hands on experience in operations / dispatch duties.
  • Ability to manage priorities efficiently and make quick educated decisions.
  • Customer oriented and a team player.
  • Knowledge of Microsoft Office programs.
  • High attention to details and well organized.
  • Good communication skills
  • Pleasant attitude
  • Fluent in English
  • Previous experience in automotive industry would be an asset but not mandatory.

Work Conditions

  • Prolonged periods of sitting at a desk and working on a computer
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