District Manager - North York, Canada - Gino's Pizza

Gino's Pizza

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our team is recruiting for a District Store Manager to join our team. As A District Store Manager, you will be responsible for managing your market and their respective partners. You'll help your partners fulfill the Gino's Pizza brand promise with the customers they see every day. You will lead your district operations, customer satisfaction, product quality, financial performance and team development. Best of all, you will help both corporate office and franchise partners achieve their goals.

Summary of Key Responsibilities

Establish and build a trusting relationship with Franchise partner by conducting valuable and purposeful restaurant visits to improve business results
Ensure that employees are performing effectively, image standards are met, service is fast and friendly and all products are produced properly and quickly
Develop the franchisees within the district to deliver world class customer experience and service
Identify problems, concerns and opportunities for improvement for your locations
Setting goals for the region and carrying out corporate initiatives
Motivate and support the franchise partners within the district to develop and implement action plans that meet operational and organization objectives. Follow up consistently to ensure accountability to plans.
Develop strategic and operational plans for the franchise partners
Solicit customer feedback to understand customer needs and the needs of the local community
Provide franchisees and staff with coaching, feedback, development opportunities and building effective teams
Leading all areas of new restaurant openings and assist in ensuring new restaurants reach their business goals
Liase between franchisee and head office to ensure issues have been identified and communicated
Ensure health and safety regulations are followed
Establish business goals and financial targets with franchise partner
Audit and inspect the restaurant to ensure adherence to brand standards
Develop action plans with franchise partner to improve operational performance
Conduct performance reviews

Required knowledge and skills

Experience in a complex, fastpaced environment
Organizational and planning skills
Strong operational skills in a customerservice environment
Supervisory skills
Attention to detail
Ability to build relationships
Ability to handle confidential and sensitive information
Ability to travel, including overnight as required
Valid driver's license, own reliable vehicle able to drive on daytoday basis
Ability to work a flexible schedule to meet the needs of the business, including evening, nights and weekends
Ability to work under pressure
Ability to work with a variety of personality types
Food & Handing Safety Certificate
Must have SIN and be legally permitted to work in Canada