Data Processing Operator - Sherbrooke, Canada - Champlain Regional College

Sophia Lee

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Sophia Lee

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Description

POSITION

  • Champlain College Lennoxville is seeking the services of a DATA PROCESSING OPERATOR to work on a temporary fulltime basis for the department of Information Technology. This is a contract until May 31, 2024, with possibility of renewal.
  • FUNCTIONS
  • Reporting to the Coordinator of Information Technology and working closely with the Information Technology Team, the incumbent will be responsible of performing duties mainly related to computers and peripherals and providing support to users.
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MAIN RESPONSIBILITIES:

  • Provide user-level technical support to administrative staff, faculty and students;
  • Troubleshoot issues for supported software, online platform and collegeowed hardware;
  • Maintain the hardware and software inventory and ensure the information is accurate and uptodate;
  • Maintain, repair and clean IT hardware. Place warranty support calls for equipment and/or installation of replacement parts where required;
  • Ensure the installation, maintenance and upgrading of computer and voice equipment and establishes configurations of equipment by identifying the user's requirements using the college's IT tools;
  • Develop knowledge and keep uptodate on new processes, procedures and technologies and maintain familiarity with materials on IT help knowledge base;
  • Monitor student computer labs and ensuring that computer lab rules are followed;
  • Participate in IT security by staying informed of and following security directives and ensuring best practices are followed by users;
  • Perform all other related duties.

Requirements:

Education
Must have a diploma of vocational studies (DEP) in an appropriate specialty.

Or have an attestation of studies which is recognized as equivalent by the competent authority and have two (2) years of pertinent experience.

Competencies
Must possess good interpersonal skills and be able to communicate in both English and French, oral and written.
Good knowledge of Windows 10 operating systems;
Must be knowledgeable in computer programming and system analysis.
Must demonstrate good PC and Macintosh troubleshooting skills.


Work Schedule:
Monday to Friday, thirty-five hours per week. 9am until 5pm


Duration of contract:
This is a contract until May 31, 2024 with possibility of renewal.


Salary Scale:
$ $25.00


Anticipated Start Date:


Start of Posting Period:


End of Posting Period:
:59


Comments:

We thank all applicants for their interest, however only those selected for an interview will be contacted.

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