Operations Analyst - Toronto, Canada - Scotiabank
Description
Requisition ID: 181797Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Accountabilities
Supporting various initiatives that are covered by the Complex Accounts team which may include:
- Database support, regulatory and documentation support for items such as AML/ATF, FATCA, QI and CRS initiatives.
- Providing direction, guidance and support to the field as it relates to documentation requirements for the onboarding of new & existing client accounts
- Provide onboarding support for newrecruit Advisors to Scotia McLeod
- Accurately inputting data into designated systems (AML Database, Host on Demand)
- Liaising with Branches, Advisors and Assistants and other departments, such as Compliance, Legal, AML and the EDDU
- Ensuring all operational and support issues are escalated to the Manager as needed.
Education/Experience
- Knowledge of operational processes used in support of Wealth Management's businesses
- Strong verbal and written communication skills and well developed relationshipbuilding skills
- Ability to work in a calm and positive manner in a fast paced environment with volumes dictated by branch demands, seasonal peaks and campaigns.
- Ability to take initiative, work independently and exhibit professionalism.
- Strong analytical and problem solving skills with the ability to make critical decisions quickly and with mínimal direction.
- Excellent computer skills (proficient in MS Excel, Access) along with a strong working knowledge of the data network systems used by the department, including Broadridge, OAM, SCORE, and Salesforce.
- Ability to work under pressure due to conflicting priorities and heavy volume
- Selfmotivated, confident and capable of working both independently and in a team environment
Scotiabank is a leading bank in the Americas
Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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