Customer Service Representative - Halifax, Canada - Seaboard Transport Group

Seaboard Transport Group

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States.

Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.

The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.

It is our commitment to transportation excellence that has fueled our growth to become one of North America's largest leading bulk carrier.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office.

Join us today as we are currently hiring a
Customer Service Representative based in
Dartmouth, NS.

Why Choose Seaboard?

Competitive wages
Comprehensive benefit packages
Yearround, stable work
Innovative organization, evolving and growing with the market

Primary Duties and Responsibilities:

Log and process new orders from customers
Monitor pickup and delivery dates/times to ensure on time delivery and provide load delivery confirmation and of any waiting time as it occurs
Troubleshooting delivery issues
Correspondence with customers on equipment availability
Logging and process new orders from customers
Providing updates to customers on delivery status
Monitor pickup and delivery dates/times to ensure on time delivery
Notify customer of any waiting time as it occurs
Other duties as required

Qualifications and Experience:

1+ years' experience in a similar role
Degree or Diploma in a related field or equivalent work experience
Excellent communication skills verbal and written
Experience training and coaching operations staff is required
Strong analytical skills
Proven ability to deal productively and professionally with internal and external customers
Ability to multitask and prioritize in a fastpaced environment
Impeccable organizational skills
Strong interpersonal skills required