Support Clerk, Streetcar - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 9042

Number of Vacancies: 2

Department:
Streetcar Infrastructure Streetcar Way Supervision

Salary Information:
$56, $70,834.40

Pay Scale Group: 5SA

Employment Type:
Regular

Weekly Hours: 35,
Off Days: Sat/Sun
Shift: Day

Posted On:
February 7, 2024

Last Day to Apply:
February 13, 2024

Reports to:
Manager, Streetcar Way

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Performs a variety of clerical and administrative duties to support the Manager, staff and daytoday operations of the Streetcar Way section

Key Job Functions:

Maintains various databases and ensuring accurate and detailed information is inputted accordingly to ensure that staff can schedule maintenance work in a timely and priority manner, and producing various reports
Assists with the monitoring, tracking and updating of information/data/records, ensuring accuracy and following up as required.
Maintains records for all employees in the section and ensures confidentiality is maintained
Prepares payroll for section employees and maintains uptodate attendance and vacation entitlements and reports
Receives daily hourly employee attendance sheets; monitors, inputs and maintains a database of all overtime hours on operating and capital jobs
Enrols Streetcar Way section employees into mandatory internal training courses.
Prepares correspondence or documentation on behalf of the section in accordance with corporate and department standards, including detailed memos, reports, meeting minutes, technical documents, agenda, etc.
Liaises with other colleagues/support staff, other departments, and/or external parties concerning routine matters under the direction of department staff
Maintains a central file system, updates file lists as required, assigns codes and ensures correspondence is filed correctly
Coordinates and schedules required training courses for employees
Facilitates the procurement of supplies, materials and services for the section/department
Assists with other duties and tasks, and provides back up support, as required
Participation in the TTC Customer Service Ambassador Program
Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

Skills:

Maintain documentation and historical records
Plan and organize activities / projects to meet section and organizational goals
Create, document, and manage information and records

Education and Experience:

Completion of secondary school education or a combination of education, training and experience deemed to be equivalent.
Demonstrated experience in a relevant clerical or administrative role.

Additional Requirements:

Sound knowledge of modern office practices, procedures and equipment
Previous experience using ERP systems (eg. SAP, IFS, etc) would be considered an asset
Good typing/word processing and basic mathematical skills are required including an excellent knowledge of grammar, punctuation, and spelling
Effective communication and interpersonal skills
Must be detailoriented, with strong analytical and organizational skills
Ability to handle several responsibilities at once, under mínimal supervision
Must have or acquire a thorough knowledge of departmental and corporate policies and procedures applicable to the work performed; including sections of the Collective Agreement relevant to the work performed (i.e. issuance of clothing, safety footwear allowance, vacation entitlement, lieu days, overtime, leave of absence, etc.)

The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship.

Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.