Warranty Administrator - Winnipeg, Canada - Birchwood BMW/MINI

Birchwood BMW/MINI

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting Relationship:
Reporting to the Fixed Operations Manager

Job Summary:

The Warranty Administrator supports the daily operations within the service department, with the goal of improving customer satisfaction and department efficiency.

Working closely with the team of Service Consultants, the Warranty Administrator manages the customer loaner fleet, processes internal work orders, submits warranty claims to the manufacturer, and manages service appointments using the warranty schedule.

Qualifications:

Experience in dealership parts or service department is required
Relationship expert with a demonstrated commitment to customer satisfaction
High attention to detail with proven time management and organizational skills
Clear understanding of repair times for efficiently scheduling work for Technicians.
Ability to thrive in a collaborative environment
Comfortable utilizing computer software to perform everyday activities
Transportation to and from work is required

What Birchwood Can Offer You:

Competitive compensation in addition to salary, many roles have bonus and commission incentives that reward you for success
Full benefits package including vacation time, companypaid extended health, dental/vision coverage, and employee assistance with flex plan options

RSP Matching program

Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
Employee referral bonus program refer your friends to Birchwood and receive a referral bonus
Career development opportunities & internal promotions
Learning & development opportunities
Wellness program
Corporate discounts & group savings plan

Volunteer program

Dollars for Doing

Company events

Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs.

We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods.

At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.