Patient Administrative Associate - Toronto, Canada - Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary of Duties

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the new Complex Malignant Hematology outpatient unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

In this role, this position provides a broad range of administrative support within the outpatient setting.

As an integral part of the health care team and front-line staff, responsibilities include:

Coordinating electronic physician orders with applicable software;
Scheduling return to clinic appointments, internal/external consults, tests and procedures required by the oncologists;

- receiving and screening all new and follow-up patients;

Responding to general enquiries; Preparing patient charts;
Booking appointments; Ordering supplies;
Providing relief coverage and support services within the department.

Qualifications/Skills

One year of Community College required.
Medical Terminology course preferred.
Must achieve successful completion of Sunnybrook Health Sciences Centre's PAA training within specified timeframe.
Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of inhouse patient software packages (e.g. OASIS, Excelicare, etc.) preferred
One year of Administrative/Business experience required; in a health care setting preferred.
Demonstrated effective Person-Centred Care/Customer Service behaviour.
Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
Demonstrated ability to organize, prioritize and followthrough effectively, working at a fast pace unpredictable environment that requires the ability to manage multiple tasks.
Excellent problemsolving, interpersonal and communication skills: oral, written and comprehension.
Tact and diplomacy in handling and dealing with confidential information Demonstrated ability to work effectively in an interprofessional team environment.
Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people