Lead Medical Office Assistant - New Westminster, Canada - Canadian Pain & Regenerative Institute

Canadian Pain & Regenerative Institute

Verified Company

New Westminster, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Lead Medical Office Assistant

Canadian Pain & Regenerative Institute is a multi-disciplinary orthopedics, regenerative medicine, spine, and chronic pain clinic in the heart of Vancouver, BC.

The clinic offers interventional pain procedures, physical therapy, psychology, and medication management for patients in pain.

All physician consults and most interventional pain procedures are covered under the medical services plan. We also have a team of allied health professionals such as physiotherapists, counsellors, chiropractors and kinesiologists. Our allied health services are paid privately and not covered by the medical services plan.

We are looking to hire an energetic and vibrant Lead Medical Office Assistant who can work with our enthusiastic teams at both locations to provide optimal an optimal care experience for patients.

Title:
Lead Medical Office Assistant

Start Date:

ASAP

Location: 233 Nelson's Crescent, New Westminster, sometimes needed in Vancouver location with hybrid options after probationary period.

Salary:
$24+ depending on level of experience

Key Qualifications:

Strong people skills
Very professional demeanor
Demonstrated ability to plan, organize, schedule, and prioritize work
Ability to work under pressure and problem solve.
Knowledge of BC healthcare system & MSP (asset)
Knowledge of Private Insurances, ICBC & WSBC (asset)
Knowledge of Allied Health Operations (asset)
Proficient in English (verbal and written)

Experience:

Prior team lead or medical office assistant experience (3+ years)
Experience with Jane App and Input Health is an asset
Prior private insurance billing experience is an asset
Prior accounting knowledge is an asset
Prior clinic management knowledge is an asset
Prior management or leadership experience is an asset

Responsibilities:

Assisting in general medical administrative duties like calling and scheduling/coordinating appointments for patients in a timely manner, registering patients on arrival, answering phones, organizing patient referrals, general cleaning & tidying of clinic
Being the liaison between patients, doctors, and staff
Clinic inventory management, stocking and ordering for both office supplies and allied health supplies
Help plan and organize internal company events
Identify, compile, design and send out companywide announcement documents and correspondences
Accounts Receivable Audits and Processing
Provider Monthly Invoice Processing
Ensuring provider's documentation and licensing is up to date and current on file.
Registering new providers to the proper thirdparty portals for direct billing.
Communication and correspondence with providers for scheduling adjustments, billing, administrative and operational support.

Job Type:

Our clinics are open Monday - Friday with the opportunity for some remote work after the probationary period has been passed.

Salary:
From $24.00 per hour

Benefits: