Client Support Agent - Toronto, Canada - MyDressEdit

MyDressEdit
MyDressEdit
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Customer Service Representative


Duties:


  • Provide accurate and timely information to customers regarding products and services
  • Assist customers with order placement, tracking, and returns
  • Resolve customer complaints and issues in a professional and efficient manner
  • Maintain customer records and update account information as needed
  • Collaborate with other departments to ensure customer satisfaction
  • Analyze customer feedback to identify areas for improvement

Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong problemsolving and decisionmaking abilities
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Previous experience in customer service or related field preferred
  • Outbound calling experience is a plus
  • High school diploma or equivalent required

Job Types:
Full-time, Part-time, Internship / Co-op

Contract length: 12 months

Part-time hours: 40 per week


Salary:
$50,000.00-$55,000.00 per year


Benefits:


  • Dental care

Schedule:

  • Monday to Friday

Shift availability:

  • Day Shift (preferred)

Work Location:
Hybrid remote in Toronto, ON M6P1Z2
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