J. P. Morgan Payments - Toronto, Canada - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

J.P.

Morgan is a market leading provider of Payments products and has had a presence in Canada for approximately 40+ years.

J.P.

Morgan Payments has been instrumental in the innovation & growth of new products that deliver value to our clients with strong returns to the firm and is a significant revenue contributor to the Payments Treasury Services organization.

The Canada Payments Treasury Services Product group sets the strategic direction for managing and developing Treasury Services payables and receivables products to corporate clients.

As an individual contributor, you will leverage your expertise in the payments industry to develop and implement solutions for potential and existing J.P.

Morgan clients.

Combining product management responsibility with consultative sales expertise, this role will interface with internal technology teams, external partners, clients and executives across J.P.

Morgan.

Key responsibilities of this position are to deliver product capabilities to the marketplace to meet/exceed customer expectations and to generate incremental net income from new and existing clients.

As a product manager, the individual will be accountable for leading a cross-functional team and all end-to-end activities of the product management and development process, including product strategy, business model/P&L management, customer experience, new product development/product roadmap, sales strategy, internal partner relationships, competitive landscape and marketing.

They will work closely with key Product Managers, Project Management Office, Sales/Relationship Management, Operations, Technology, Service and Implementations across the bank.

Additionally, the individual will be closely involved with Canada's Industry modernization effort including participation in Payments Canada committees.

Responsibilities:

**Product strategy and execution

Set product direction and strategic roadmap.
Lead the development and execution of products to fill competitive and client gaps. Serve as the \"product owner\" in an Agile development process, working collaboratively with crossfunctional teams in order to build requirements and manage the development of products and enhancements from conception to marketlaunch
Manage readytolaunch activities including new business approval process, pricing, procedures, sales and marketing communication.

Program and project management

Manage the launch of new products and platform technologies with internal team and stakeholders.
Establish appropriate governance, leadership and resources.
Author detailed product specifications and business requirements, establish project plans and milestones, and manage the project delivery with Planning, Development, QA, and other cross functional teams against assigned goals.
Identify issues and drive resolution.
Develop and track investment dollars and ensure projects are completed within established timeframes and budgets.
Utilize critical thinking and analytical skills to identify issues/trends and develop solutions and/or recommendations to address root cause.

Risk and regulatory management

Understand and manage countryspecific market and regulatory dynamics and ensuring their product(s) are built to those requirements
Work with internal partners to ensure all control/compliance/risk activities are addressed during ongoing partner due diligence process
Serve as Product lead for internal audit and regulatory exams.
Participate in or lead annual risk assessments.

Client support

Support Sales activity. Serve as the Canada Payments product expert to J.P.Morgan teams during sales conversations
Work with Service to support client inquiry management.
Manage resolution of urgent technical issues while communicating changes to business stakeholders including Product, Marketing, Sales, Operations, and Customer Support.

Business intelligence

Work with Finance and Business Management to build revenue plans and manage P&L.
Understand revenue drivers and trends.
Develop and maintain business cases.

Industry modernization

Participate in industry committees.
Ensure JPMorgan's roadmap aligns with industry vision.
Assess business rationale for initiatives.

Required qualifications, capabilities, **and skills

Minimum 57 years of relevant banking experience with demonstrated experience in Product Management or related discipline. Deep understanding of clearing/payments products.
Strong understanding of agile / product operating model frameworks; experience writing user stories and using Jira.
Project management skills with proven ability to oversee multiple projects. Build and manage efficient timelines. Understand interdependencies. Anticipate and resolve issues.
Demonstrated leadership skills. Self starter. Execution oriented. Ability to take initiative with limited direction and influence as part of a team. Resourceful/able to navigate organization.
Thrives in a dyn